Responsible Gambling

Gambling should always be fun. ProntoBet AU is committed to safer play and provides tools to help you stay in control of your time and spend. Set limits, take breaks and stop when you need to. Online gambling in Australia is regulated by the Australian Communications and Media Authority (ACMA), and players must be 18 or over.

Signs to watch for

Are you losing more often than before and raising stakes to feel the same buzz? Chasing losses, borrowing money to gamble or carrying on after promising yourself you would stop? These are signals that it may be time to take a break or seek help. Acting early prevents bigger harm down the track.

Talk to someone you trust, use the limit tools in your account, or contact a support service. There is no shame in stopping early.

Tools available in your account

Deposit, loss and wager limits can be set, lowered or applied immediately from the responsible gambling tab. Increasing a limit takes 24 hours to apply, which gives you space to reconsider. Reality-check timers pop up at intervals you choose so you stay aware of how long you have been playing.

Self-exclusion is permanent for the period you choose, from 6 months up to a lifetime. Once active you cannot reopen the account or sign back in until the period ends. For a full national block across every licensed Australian operator, register at BetStop.

Protecting minors

Players must be 18 or over. Keep account details, devices and payment methods out of reach of anyone under 18 in your household. Free filtering tools such as Net Nanny and Qustodio block gambling sites on shared devices.

Someone to talk to

Gambling Help Online offers free, confidential support 24/7. Call 1800 858 858 or visit gamblinghelponline.org.au. Lifeline crisis support is on 13 11 14. See our get help page for the full contact list.