Get Help
If gambling is no longer fun or is causing harm to you or someone close to you, help is available. The services below are free, confidential and operate across Canada. You can also self-exclude from your ProntoBet account at any time, and visit our responsible gambling page for control tools.
Reach out to a friend, family member or your doctor as well. Most people who seek help early recover well. The longer the issue is left, the more it can affect finances, relationships and mental health.
ConnexOntario
Free, confidential support 24/7 across Canada.
Responsible Gambling Council
Tools, education and self-exclusion resources for Canadian players.
Talk Suicide Canada
Crisis support and suicide prevention, 24/7.
Gamblers Anonymous Canada
Peer support meetings across every province.
When to seek help
You do not have to wait until things get serious. If you are spending more than you planned, gambling to escape stress, hiding it from people close to you, or feeling guilty afterwards, that is reason enough to talk to someone. ConnexOntario runs 24/7 chat and email if you prefer not to call.
Self-exclusion
You can self-exclude from your ProntoBet account at any time, for periods ranging from 6 months to a lifetime. Ontario players can also register with the iGaming Ontario Self-Exclusion programme to block all regulated Ontario sites at once.
You must be 18 or older to gamble in Canada (19 in some provinces). ProntoBet supports self-exclusion and works with the Responsible Gambling Council to promote safer play.