Responsible Gambling

Gambling should always stay fun. ProntoBet Canada is committed to safer play and provides tools to help Canadian players stay in control of their time and spend. All players must be 18 or older to register. Online gambling in Ontario is regulated by the Alcohol and Gaming Commission of Ontario (AGCO), with iGaming Ontario as the conduct-and-manage authority. Other provinces have their own regulators.

Signs to watch for

Are you losing more often than before and raising stakes to feel the same buzz? Chasing losses, borrowing money to gamble or carrying on after promising yourself you would stop? These are signals that it may be time to take a break or seek help. Acting early prevents bigger harm later.

Talk to someone you trust, use the limit tools in your account, or call a support service. There is no shame in stopping early.

Tools available in your account

Deposit, loss and wager limits can be set, lowered or applied immediately from the responsible gambling tab. Increasing a limit takes 24 hours to apply, which gives you time to reconsider. Reality-check timers pop up at intervals you choose so you stay aware of how long you have been playing.

Self-exclusion is permanent for the period you choose, from 6 months up to a lifetime. Once active you cannot reopen the account or sign back in until the period ends. Ontario players can also register with the iGaming Ontario Self-Exclusion programme to block all regulated Ontario sites in one place.

Protecting minors

Players must be 18 or older (19 in some provinces). Keep account details, devices and payment methods out of reach of anyone under the legal age in your household. Free filtering tools such as Net Nanny and Qustodio block gambling sites on shared devices.

Someone to talk to

ConnexOntario offers free, confidential support 24/7 across Canada. Call 1-866-531-2600. The Responsible Gambling Council of Canada offers tools and guidance for safer play across every province. See our get help page for the full contact list.