Privacy Policy

1. Introduction

ProntoBet Canada values the privacy of our visitors. This policy explains what personal information we collect, how we use it, and the rights you have under the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation in Canada. By using this website you agree to the processing of data as described.

This policy applies to pronto-bets.org/ca, operated by pronto-bets.org. We act as an informational website about the online casino ProntoBet. We do not process financial transactions and do not manage player accounts ourselves. For the casino's own privacy practices, refer to prontobet.com.

2. Information we collect

We collect limited data when you visit the site, including technical information such as your IP address, browser type, operating system, the pages you visit, and the duration of your session. This data is captured automatically through server logs and analytics tools.

We also use cookies and similar technologies to improve your experience and analyse site usage. Details are in our cookie policy.

We do not collect personally identifying information such as your name, email or phone number unless you provide it voluntarily through a contact form or email.

3. How we use your information

Collected data is used to analyse traffic and user behaviour so we can improve our content, to keep the site running and secure, to meet legal obligations, and to improve the overall experience for Canadian visitors.

We use Google Analytics to gather anonymous statistics about how visitors use the site. This helps us optimise content and structure based on real usage patterns.

4. Sharing with third parties

We do not sell, rent or share your personal information with third parties for commercial purposes. Data may be shared with service providers who help us operate the site, such as hosting and analytics vendors. These parties are contractually required to handle your information confidentially and only for the agreed purpose.

In limited cases we may share data when legally required, for example in response to a court order, regulator request or law-enforcement investigation under Canadian law.

5. Age verification and 19+ / 18+

Online gambling in Canada is regulated provincially. The legal age is 19 in most provinces and 18 in Alberta, Manitoba and Quebec. While this informational site does not host gambling itself, we direct visitors only to operators that verify age before account opening.

6. Security

We take reasonable technical and organisational steps to protect your data against unauthorised access, loss or misuse. The site uses SSL/TLS encryption for all traffic between your browser and our servers.

7. Your rights under PIPEDA

You have the right to request access to the personal information we hold about you, request correction of inaccurate or incomplete data, withdraw consent to certain processing, and lodge a complaint with the Office of the Privacy Commissioner of Canada or a provincial privacy regulator.

To exercise any of these rights, contact us through the channels listed at the bottom of this page.

8. Data retention

We keep data only as long as necessary for the purpose for which it was collected. Analytics data is typically retained for up to 26 months. Server log files are removed after 90 days unless required for security or legal reasons.

9. International transfers

Some service providers we use are based outside Canada. Where information is transferred internationally, we use contractual safeguards and reputable providers that comply with recognised privacy frameworks.

10. Changes

We may update this privacy policy at any time. Changes are posted on this page; we recommend reviewing it periodically. The latest revision date is shown below.

11. Contact

If you have questions about this privacy policy or about how we handle your information, contact us through the website. We aim to respond to requests within 30 days.